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RBS PPI Offer Acceptance form

PPI Offer Acceptance form

This application form collects information to include within your RBS PPI Offer Acceptance form. Use the appropriate buttons at the end of the application form to proceed or to end your application.Please be aware that some explanatory text is included within the form.

This is stage 1 of 2. Required fields are indicated with an asterisk (*). Please do not use your browser's 'back' button to move back or you may lose some of the information you have already entered.


This questionnaire is for customers to accept the Payment Protection Insurance (PPI) complaint offer.


Please fill in this questionnaire, giving as much information as you can.
If you need any assistance in completing this form, please call us on 0800 015 0319.

Your name and contact details

PPI Offer Amount

Please enter the net offer amount. This can be found in the our offer section in our letter.

Your Payment Bank Account Details

  • Please enter the details of the account you would like us to credit.

  • The account name must match the name on your PPI Complaint.

  • Payments can only be made to valid UK bank accounts.

  • If these fields are not completed , payment will be made by Cheque.
Do you want an electronic payment? *       
Account Type  
Please note, that in certain circumstances we may need to send payment by cheque however we will endeavour to pay this into the account you have specified.

Declaration and Acceptance

I wish to accept the Bank’s net offer in full and final settlement acceptance of the offer under the reference contained within the letter and entered in this form.

I understand any statutory interest payable will be recalculated up to a maximum of 28 days from the date of the offer letter.

I understand that if the Payment Protection Insurance policy is still active this will be cancelled once my acceptance has been processed and I will no longer be eligible for the cover provided by the policy.

If I am, or have been, subject to an Individual Voluntary Arrangement (IVA), Protected Trust Deed, Bankruptcy or Sequestration, any payment will be made to the relevant account I hold with you. Any disbursements due under the terms of the arrangement will then be managed by the Group’s Insolvency Team.

I understand and grant consent to NatWest PLC or any subsidiary companies to request information about myself and my business and the proprietors of that business from credit reference agencies to help verify my identity.

I have read and agree to the above Declaration and Acceptance *