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Order a new card
Progress IndicatorProgress indicator - You are currently in the Order a new card section of the application form. This is section 1 of 2.
Order a new card



Ordering Replacement Debit Card

Order a new card

This application form collects information to include within your Order a new card. Use the appropriate buttons at the end of the application form to proceed or to end your application.Please be aware that some explanatory text is included within the form.

This is stage 1 of 2. Required fields are indicated with an asterisk (*). Please do not use your browser's 'back' button to move back or you may lose some of the information you have already entered.

I want to order a new card - I don't need a new PIN
Important if your debit card has been stolen or you think someone may have access to your PIN please contact us immediately so we can cancel the card and issue you with a new PIN. Do not complete this form.

Important cards related to an Instant Saver, Savings Builder or Premium Saver will be cancelled but no new card will be ordered.
Complete the form below (all fields compulsory). We will issue a new card to the address we have on file. Your current card will remain active until your new card arrives. You will keep the same PIN
Remember: We can only action requests for cards belonging to individual customers logged into digital banking with their own unique customer number. Additional account holders must request their own cards by logging in and ordering with their own unique customer number.